One of the important documents in obtaining a Pardon is the RCMP file which highlights a person’s criminal history. The RCMP file is generated from your fingerprints which you may take at the local police or a digital fingerprint agency.
Because of the rise in demand of criminal checks for employment, volunteer and other purposes, the RCMP has been significantly backlogged in its ability to produce the required reports.
At Pardons Canada we are working closely with the RCMP to get the reports on a timely basis but there is an element of the process that is out of our control.
Here is a recent email we received from the RCMP which highlights the delays in processing the files required for a Pardon:
At the present time and due to a high volume of requests, it can take in excess of 16 weeks for mailed applications to be received in our system and that is from the time they reach our mail room.
CFSS processes all applications for Criminal Record verification in the order in which they are received.
Based on the information that you have provided, the application in question has not been entered into our system to date. Due to our quality control process, this does not mean that the application has not reached the building, only that it has not yet been entered into our system.
CFSS processes more than 15,000 criminal record searches each month. The processing times for applications will vary depending on whether or not an individuals fingerprints can be associated to a criminal holding maintained by the RCMP. For those that are associated and or a manual review must take place, the process can take in excess of one hundred and twenty (120) days. For those that are not associated the processing time is significantly less. For further information on processing times please visit our website.
Please re-contact us at a later date, at which time we may be in a position to provide further information regarding the status of your request.
Thank you for contacting us,
Merci de nous contacter ,
The Call Center of CFSS – Centre d’appel du STDC
RCMP – Forensic Science and Identification Services
GRC – Services des sciences judiciaires et de l’identité
Canadian Criminal Real Time Identification Services
Services canadiens d’identification criminelle en temps réel
Civil Fingerprint Screening Services
Services de triage des dactylogrammes civils
If you have any questions regarding this topic or about Pardons and US Entry Waivers email us at firstname.lastname@example.org or call 1-877-929-6011 or 416-929-6011.