Did you receive the documents I mailed/faxed/emailed you?
We have an advanced tracking system. Therefore if we have not received your documents we will contact you.
Home » Client Support Center » I have a question/need an update on my file
We have an advanced tracking system. Therefore if we have not received your documents we will contact you.
The back of your invoice/authorization agreement provides an approximate timeline for general files. Every file is different. Some files are more complex because, for example, there are numerous convictions that we need information about. It also depends on how many times you have moved in the past 5 years. Your file is also affected by…
Your eligibility may be affected. We will have to obtain court documents to confirm your eligibility.
The fine is a part of the sentence. The sentence must be completed to become eligible for the Pardon/Record Suspension. Please note that outstanding traffic, civil or family court fines will affect your eligibility.
Once we have received your RCMP report and have gathered all the necessary court documents we will be able to confirm your eligibility for a Pardon/Record Suspension.
For more information pertaining to your specific eligibility, please click here.
It takes time for the RCMP, courts, local police, PBC and other government agencies to process the necessary documents for your application. If we find that these agencies are taking longer than expected, we have a complex tracking system to follow up with requested documents.