Home » FAQ » Top 5 Pardon Questions
At each stage of the application process, an analysis is performed by staff from our various departments to ensure your file is progressing towards completion. Rest assured that we are making progress with your file and will contact you when any action on your part is required. If any personal information has changed since the…
We have efficient tracking systems designed to alert us if documents requested from you, or different government organizations, are taking longer than expected. We then perform the necessary follow-up to ensure the documents arrive in our office promptly. Please consider your documentation received and with the appropriate department for processing if you have not been…
The back of your invoice/authorization agreement provides an approximate timeline for general files. Every file is different. Some files are more complex because, for example, there are numerous convictions that we need information about. It also depends on how many times you have moved in the past 5 years. Your file is also affected by…
Once your Pardon/Record Suspension application has been submitted to the Parole Board of Canada (PBC), your application will be reviewed for approval. The PBC is mandated to decide on Summary (not serious) offences within 6 months and for Indictable (more serious) offences within 12 months. Timelines with the PBC are as unique as your application…
